Gimpla is a hotel discovery platform that connects users with curated accommodations across Canada. We do not process bookings, collect payments, or manage reservations. As such, we do not issue refunds under any circumstances.
If you choose to book a hotel through a third-party provider linked on Gimpla, all transactions, cancellations, and refund requests must be handled directly with that provider. We strongly encourage you to review the booking platform’s terms, cancellation policies, and refund procedures before finalizing your reservation.
Gimpla cannot intervene in disputes between users and third-party booking sites.
We take great care to ensure that all listings on Gimpla are accurate, regularly reviewed, and up-to-date. However, if you believe a listing contains outdated or misleading information, please contact us at [email protected]. While this does not qualify for a refund, we will investigate the issue and update the listing where necessary.
Gimpla is a free-to-use platform. There are no paid subscriptions, hidden fees, or service charges associated with using our site. As such, there is no payment made to Gimpla that would warrant a refund.
If you have any questions about this Refunds Policy or wish to report a concern related to a listing, please contact our team at [email protected]. We aim to respond within 24–48 hours during standard business days.
Gimpla. Only Canadian. Always Curated.
Gimpla.com is an independent hotel discovery platform for Canadian destinations including Vancouver, Toronto, and Montreal. We do not own or operate the hotels listed on this website. All information is provided for general guidance and may be subject to change. Prices, availability, and amenities should be confirmed directly with each hotel provider before booking. Gimpla may earn a commission from qualifying bookings made through affiliate links on this site. By using this website, you agree to our Terms & Conditions and Privacy Policy.